Privacy Policy

Last updated: 4 June 2026

1. Introduction

Bento Digital ("we", "us", or "our") operates https://bento-digital.com and provides website design, development, SEO, digital marketing, and related services to businesses worldwide. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data.

By using our website or contacting us, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or submit your information to us.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, company name, and any details you provide when reaching out via email, WhatsApp, or our contact channels.
• Project information — business requirements, briefs, brand assets, account credentials, and other materials you share during a project engagement.
• Website usage data — IP address, browser type, device information, pages visited, referring URLs, and general interaction data collected through cookies or analytics tools.
• Payment information — billing details processed through third-party payment providers. We do not store full credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes, proposals, and project updates.
• Deliver the services you have engaged us for.
• Improve our website, services, and client experience.
• Send administrative messages related to your project or account.
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information to third parties.

4. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. This may include third-party analytics services such as Google Analytics. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

5. Sharing Your Information

We may share information with:

• Service providers — hosting platforms, email tools, analytics providers, payment processors, and other vendors who help us operate our business, subject to confidentiality obligations.
• Legal requirements — when required by law, regulation, court order, or to protect our rights and the safety of others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice where required by law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Project-related data is typically retained for the duration of the engagement and for a reasonable period afterward unless you request deletion and we are not required to retain it.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

8. International Transfers

Bento Digital is based in Dhaka, Bangladesh, and works with clients worldwide. Your information may be processed in Bangladesh or in other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place when data is transferred across borders.

9. Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected] or via WhatsApp at +8801918541374.